Refund policy
Return & Exchange Policy
When you make a purchase in our store, you have the right to return or exchange goods in accordance with EU consumer protection law. You have 14 days from the date you receive the item to return it without any reason and receive a full refund.
Return Requirements:
Returned items must be unused, unopened, and in their original packaging.
Please provide your proof of purchase or order number.
Returns must be sent within 14 days of receiving the item.
Refund:
Refunds will be made within 7 business days of receipt and inspection of the returned item. Refunds will be made to your original payment method.
Expenses:
Return shipping costs are the responsibility of the customer, unless the item is of poor quality or misdelivered.
Special Notes:
The following items are non-returnable: Sealed items cannot be returned once opened.
If there is a quality problem or damage to the item, please contact us immediately and we will provide you with a full refund or replacement service.