Shipping policy
objective
To ensure that the transportation of garments from the warehouse to the consumer is timely and efficient, the transparency and traceability of the transportation process is ensured.
Shipping time commitments
Standard shipping time: 15-30 business days for all EU member states.
Transit time is calculated from the time the order is confirmed and the goods are dispatched.
Optimization measures
Provide multi-warehouse support to reduce cross-border shipping time.
Strengthen cooperation with major domestic logistics service providers to optimize transportation routes.
Notice of Delay
In the event of a shipping delay, the customer will be notified within 24 hours with a new estimated delivery date.